Introduction

Pickup Cargo is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or use our services.  

Who we are

Our website address is: https://pick-up.ivalleytraining.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Information We Collect

  • Personal Information: When you use our services or interact with our website, we may collect your name, contact information (including email address and phone number), shipping address, and payment information.
  • Usage Data: We may collect information about how you use our services, such as your IP address, browser type, referring/exit pages, and operating system.

How We Use Your Information

  • To Provide Services: We use your information to process your orders, deliver your cargo, and provide customer support.
  • Communication: We may use your contact information to send you updates, notifications, and marketing communications related to our services.
  • Improve Our Services: We analyze your usage data to improve our website, services, and customer experience.

Sharing Your Information

We may share your information with:

  • Third-Party Service Providers: We may share your information with third-party service providers who help us with our operations, such as shipping carriers, payment processors, and customer support providers.
  • Legal Requirements: We may share your information to comply with legal obligations, such as responding to subpoenas or court orders.

Your Rights

You have the right to:

  • Access: Request access to your personal information.
  • Rectification: Request correction of any inaccurate personal information.
  • Erasure: Request deletion of your personal information.
  • Restriction: Request restriction of the processing of your personal information.
  • Object: Object to the processing of your personal information.
  • Data Portability: Request transfer of your personal information to another organization.

Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.  

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by contacting you directly.  

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:   https://pick-up.ivalleytraining.com/contact-us-2/